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The Expert of Hair Removal Laser

FAQ

aesthetic equipment FAQ

ENTERPRISE FAQ

What products or services does Beijing QM Medical Co., Ltd offer?

Beijing QM Medical Co., Ltd specializes in the design, manufacturing, and global supply of professional beauty and medical aesthetic devices. The company offers OEM and ODM services covering product development, prototyping, production, packaging, certification, and shipping. Its product range includes laser hair removal systems, CO₂ fractional lasers, slimming machines, HIFU, HydraFacial devices, and other used in clinics, beauty salons, and wellness centers worldwide.

Does your factory offer OEM/ODM service?

Yes, our factory offers complete OEM and ODM services. From product design, prototyping, and customization to manufacturing, packaging, and global delivery, we support clients in developing devices under their own brand. Whether you're launching a new product or expanding your existing line, we provide flexible solutions tailored to your business needs.

How long does it take for my order to arrive?

Typically, it takes 5-7 business days from order placement to delivery. This varies depending on the device, shipping method, and customization.

Can you customize the packaging with my logo?

Yes. We offer logo printing on the device, touch screen interface, user manuals, and packaging for a complete branded experience.

Do you provide warranty and after-sales service internationally?

Yes. All devices come with a 2-years free warranty. We also provide remote technical support, spare parts, and professional maintenance advice.

Do you accept international distributors or agents for your beauty devices?

Yes, we welcome distributors and agents worldwide. We offer full support including product training, marketing materials, and exclusive distribution terms upon discussion.

Can I visit your factory in China?

Yes. We welcome factory visits and can also arrange virtual video tours if travel is not possible.

What languages are your machines and manuals available in?

Devices and manuals can be provided in English by default. Additional languages can be customized based on your market.

Why choose QM Medical as your beauty device supplier?

We combine reliable manufacturing, flexible customization, fast support, and a strong commitment to helping your brand grow globally.

Laser Hair Removal
Multi-function Laser Platfom
CO2 Fractional laser
HIFU
Tattoo & Pigments Removal
RF Microneedle
EMS Sculpting
Body Slimming
Facial Care
3D Analyzer
980nm/1470nm diode laser
Physical Therapy
Others

What are the differences between diode laser, Alexandrite (755nm), and IPL/SHR for hair removal?

Diode lasers (808nm/810nm) offer deep penetration and suit most skin types. Alexandrite lasers (755nm) are more effective for lighter skin and finer hair. IPL/SHR uses broad-spectrum light, suitable for general use but less precise than lasers. Each technology has its own advantages depending on the treatment needs and skin types.

Which hair removal technology is best for clinics or professional salons?

Clinics often choose diode or Alexandrite lasers for their effectiveness, speed, and long-term results. IPL/SHR is more cost-effective and suitable for salons offering multi-functional skin care services. We recommend diode laser for most professional settings due to its versatility and efficiency.

Can I customize the laser hair removal machine with my brand logo and interface?

Yes, QM Medical offers full OEM/ODM services. We can customize the machine housing, software interface, user manual, and packaging to match your brand identity.

Do your laser hair removal machines come with certifications?

Absolutely. All our hair removal systems are CE-certified and manufactured under ISO13485 standards. FDA-approved models are also available upon request, depending on your market needs.

Is diode laser hair removal safe for darker skin tones?

Yes, diode lasers are considered safe for Fitzpatrick skin types I–V due to their adjustable pulse widths and deeper penetration. We also offer triple-wavelength diode systems (755+808+1064nm) to optimize safety and efficacy across all skin types.

How long does it take to see permanent results with diode or Alexandrite laser?

Most users begin to see noticeable hair reduction after 1–2 sessions. Complete results may take 3–5 sessions depending on hair color, density, and treatment intervals.

What kind of after-sales support do you provide for international distributors?

We offer comprehensive support including training videos, manuals, technical guidance, remote diagnostics, and spare parts. Marketing materials and product updates are also available for your region.

What’s the lifespan of your diode laser handpieces?

Our diode laser handpieces typically offer 20–40 million shots, depending on the model. We use imported laser bars and efficient cooling systems to extend performance and durability.

How do I choose between a single-wavelength and triple-wavelength diode laser?

Single-wavelength diode lasers (808nm) are effective and affordable for most skin types. Triple-wavelength options (755nm + 808nm + 1064nm) allow you to treat a broader range of hair colors and skin tones with higher precision and flexibility—ideal for clinics and busy salons.

Can the IPL/SHR system be used for skin rejuvenation as well?

Yes. IPL and SHR technologies can target not only hair follicles but also pigmentation, redness, and uneven skin tone. Many of our IPL systems include interchangeable filters for multiple skin care functions.

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We usually respond within 24 hours between Monday-Friday

Room 409, Floor 4, No.113, Kaifang Road, HuaiRou District, Beijing, China.

Tel: +86 0371 60998328

Whatsapp: +86 18910016670

Fax: +86 10 56421688

info@qm-laser.com

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